Terms of Service

Last updated: April 24, 2026  ·  Effective immediately upon purchase

Welcome to VowMelody. These Terms of Service ("Terms") govern your use of our website at yourvowmelody.com and the purchase of our custom AI-generated wedding song service. By placing an order or using our site, you agree to these Terms in full.

Please read them carefully. If you do not agree, do not use our service.

1. About VowMelody

VowMelody is a custom wedding song service operated by Matthew Smith ("we," "us," or "our"). We use artificial intelligence tools, including AI lyric generation and AI music production, to create original wedding songs based on the personal details you provide.

Our service is offered exclusively through our website and is available to customers worldwide.

2. Eligibility

To use our service, you must:

• Be at least 18 years of age
• Have the legal authority to enter into a binding contract
• Provide accurate and complete information in your questionnaire and order

By placing an order, you represent that you meet all of the above requirements.

3. Our Services & Packages

We offer three packages with the following features and delivery timeframes:

Delivery timeframes begin from the time we receive your completed Love Story Questionnaire, not from the time of payment. Delivery times are targets, not guarantees. We will notify you promptly if a delay occurs.

Package features and pricing are subject to change. The price displayed at the time of your order is locked in for that order.

4. The Ordering Process

Your order is complete when you:

• Select and pay for a package
• Submit your completed Love Story Questionnaire

We will confirm receipt of both via email. Work on your song begins only after we have received both your payment and your completed questionnaire.

You are responsible for providing accurate, complete, and truthful information in your questionnaire. The quality of your song depends directly on the detail and honesty of your responses. We are not responsible for a song that does not meet your expectations because questionnaire responses were vague, incomplete, or inaccurate.

5. Revisions

Each package includes a set number of revision rounds as described in Section 3. A "revision round" means you may submit one set of consolidated feedback, and we will revise both the lyrics and the produced song accordingly.

Revisions must be requested within 14 days of receiving your completed song. Revision requests submitted after this period may be fulfilled at our discretion and may incur an additional fee.

Revisions cover changes to lyrics, mood, tone, and musical style based on your feedback. A complete re-generation of the song from scratch (due to a substantial change in creative direction) may be treated as a new order at our discretion.

6. Refund Policy

We want you to love your song. Our refund policy is as follows:

• Before questionnaire submission: Full refund, no questions asked.
• After questionnaire submission, before song delivery: 50% refund if you cancel within 24 hours of questionnaire submission. No refund after that point, as work will have already begun.
• After song delivery: No refund once the completed song has been delivered, as the song is a custom-created digital product made exclusively for you. However, we will use all available revision rounds to make it right.
• Satisfaction guarantee: If you are not satisfied after exhausting all revision rounds included in your package, contact us at hello@yourvowmelody.com and we will work with you to find a resolution, which may include additional complimentary revisions or a partial credit toward a future order.

To request a refund, email hello@yourvowmelody.com with your order details. Approved refunds are processed within 5–10 business days to your original payment method.

7. Intellectual Property & License

What you own: Upon full payment and delivery, you receive a non-exclusive, perpetual, worldwide license to use your custom song for personal, non-commercial purposes, including playing it at your wedding, sharing it privately with family and friends, and storing personal copies.

What you own with Forever Yours: The Forever Yours package includes distribution to Spotify and Apple Music on your behalf. By selecting this package, you authorize VowMelody to submit the song for streaming distribution under your names as the credited artists.

What VowMelody retains: We retain the underlying intellectual property rights to the AI generation process, the prompt engineering, and the production methodology. We do not claim ownership of the specific lyrical content derived from your personal story.

Promotional use: We will not use your song, lyrics, names, or story for any marketing or promotional purpose without your explicit written consent. If you wish to be featured as a testimonial or demo, we will contact you separately with a consent form.

AI-generated content: Your song is created using AI tools (OpenAI for lyrics, Suno for music production). The legal status of AI-generated works is evolving. We make no warranty regarding copyright registration of AI-generated audio.

8. Prohibited Uses

You agree not to use your song or our service to:

• Create content that is defamatory, obscene, hateful, or harmful to any person
• Infringe on any third party's intellectual property rights (e.g., requesting lyrics that reproduce copyrighted songs)
• Resell, sublicense, or commercially exploit the delivered song without our written permission
• Misrepresent the song as being entirely human-composed in contexts where disclosure is required
• Use our service for any unlawful purpose

9. Payments

All payments are processed securely through Stripe. We accept major credit and debit cards. By providing payment information, you represent that you are authorized to use the payment method.

All prices are in US dollars. You are responsible for any applicable taxes in your jurisdiction.

We do not store your full credit card details. Payment data is handled exclusively by Stripe in accordance with PCI-DSS standards.

10. Disclaimer of Warranties

Our service is provided "as is" and "as available." We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we strive for exceptional quality in every song, we do not guarantee that the final product will meet any specific artistic standard or personal expectation beyond what is described in these Terms. Music is subjective, and we encourage you to provide detailed questionnaire responses and make full use of your revision rounds.

11. Limitation of Liability

To the maximum extent permitted by applicable law, VowMelody shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service, including but not limited to dissatisfaction with the creative output, loss of data, or service interruptions.

Our total liability to you for any claim arising out of or related to these Terms or our service shall not exceed the amount you paid for the order giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless VowMelody and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our service, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law & Disputes

These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law provisions. Any dispute arising from these Terms shall first be attempted to be resolved informally by contacting us at hello@yourvowmelody.com. If not resolved within 30 days, disputes shall be resolved through binding arbitration in [Your City, State], except that either party may seek injunctive relief in a court of competent jurisdiction.

Note to Matt: Fill in your state and city before publishing.

14. Changes to These Terms

We may update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our service after changes are posted constitutes acceptance of the revised Terms. For material changes, we will notify customers with active or recent orders by email.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VowMelody regarding our service and supersede any prior agreements or understandings.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.